Terms of Service

Last Updated: March 19, 2026 · Effective Date: March 19, 2026

1. Acceptance of Terms

By accessing or using OpenFinClaw Compute ("the Platform", "we", "us"), operated by OpenFinClaw ("the Company"), you ("User", "you") agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Platform.

We may update these Terms from time to time. Continued use after changes constitutes acceptance. Material changes will be communicated via email or in-platform notification at least 14 days in advance.

2. Service Description

OpenFinClaw Compute is an Infrastructure-as-a-Service (IaaS+) platform that:

• Provides cloud compute resources (CPU, memory, storage) for running AI trading agents
• Hosts isolated container environments per user (tenant isolation)
• Proxies connections between your agent and external services (exchanges, LLM providers)
• Offers tools for strategy backtesting, paper trading, and live trading execution

2.1 What We Are NOT

• We are NOT a financial advisor, broker, or investment fund
• We do NOT provide investment advice or trading recommendations
• We do NOT manage, custody, or hold user funds
• We do NOT guarantee trading profits or strategy performance
• We do NOT have access to your plaintext exchange API keys or trading credentials

3. Account & Eligibility

• You must be at least 18 years of age (or the age of legal majority in your jurisdiction)
• You must provide accurate registration information
• You are responsible for maintaining the security of your account credentials
• One person or entity per account; no account sharing
• You must comply with all applicable laws and regulations in your jurisdiction regarding cryptocurrency trading and financial services

4. Data Ownership & Sovereignty

Data Category	Owner	Platform Access
Exchange API Keys / Secrets	User	Encrypted; platform cannot read
Strategy source code & parameters	User	Runs in isolated container
Trading history & portfolio	User	Stored in user's container
Agent conversations & memory	User	Stored in user's container
Resource usage metrics (CPU/Mem)	Platform	Visible for billing & monitoring
Billing records	Shared	Visible

4.1 Data Export & Portability

You may export all your data at any time. Exported data uses standard formats compatible with self-hosted OpenClaw instances, ensuring zero vendor lock-in.

4.2 Data Deletion

Upon account termination, all your data will be permanently destroyed within 30 days via cryptographic shredding (deletion of encryption keys, rendering all encrypted data irrecoverable).

5. Security

• Encryption: Exchange API keys are protected using AES-256-GCM envelope encryption. The platform stores only encrypted ciphertext and cannot decrypt your credentials without the master key chain.
• Isolation: Each user's agent runs in a dedicated, isolated container environment with network policies preventing cross-tenant communication.
• Responsibility: You are responsible for safeguarding your account password, exchange API keys, and any recovery materials. Do not share credentials.

6. Subscription & Billing

• Plans and pricing are listed on our Pricing page
• Free trial: 7 days, no credit card required
• Paid subscriptions are billed monthly via Stripe
• You may upgrade, downgrade, or cancel at any time through the billing portal
• Cancellation takes effect at the end of the current billing cycle; no partial refunds
• Overdue accounts may have their agents suspended (sleeping state); data is preserved for 30 days

7. Acceptable Use

You agree NOT to:

• Use the Platform for any illegal activity, money laundering, or sanctions evasion
• Attempt to access other users' containers, data, or resources
• Circumvent resource quotas, rate limits, or security controls
• Reverse-engineer, decompile, or attempt to extract the Platform's source code
• Use the Platform to conduct market manipulation, wash trading, or other prohibited trading practices
• Resell or sublicense Platform access without written authorization
• Upload malicious code, malware, or content designed to compromise the Platform

8. Disclaimers & Limitation of Liability

8.1 No Investment Advice

Nothing on this Platform constitutes financial, investment, legal, or tax advice. AI-generated strategies and signals are computational outputs, not recommendations. You are solely responsible for evaluating whether any trading activity is appropriate for your financial situation.

8.2 Service Availability

The Platform is provided on an "AS IS" and "AS AVAILABLE" basis. We do not guarantee:

• Uninterrupted or error-free operation
• That the Platform will meet your specific requirements
• Specific uptime SLA during the Beta period

8.3 Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for:

• Any trading losses, missed opportunities, or financial damages arising from Platform use
• Losses caused by exchange API outages, network issues, or third-party service failures
• Losses arising from unauthorized access to your account due to compromised credentials
• Indirect, incidental, consequential, special, or punitive damages

Our total aggregate liability shall not exceed the amount you paid to us in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless the Company, its officers, employees, and affiliates from any claims, damages, or expenses arising from your use of the Platform, violation of these Terms, or violation of any applicable laws.

10. Account Termination

• By you: You may delete your account at any time. Upon deletion, your agent will be stopped and all data will be destroyed within 30 days.
• By us: We may suspend or terminate accounts that violate these Terms, engage in illegal activity, or fail to pay subscription fees after 30 days.
• Data export: We will provide reasonable time (minimum 7 days notice) for you to export your data before termination, except in cases of illegal activity.

11. Intellectual Property

• The Platform software, design, and documentation are owned by the Company
• Your strategies, trading data, and agent configurations remain your intellectual property
• We claim no ownership over any content you create or upload to the Platform

12. Third-Party Services

The Platform integrates with third-party services including but not limited to:

• Cryptocurrency exchanges (Binance, OKX, etc.) — governed by their own terms
• LLM providers (OpenAI, Anthropic, etc.) — governed by their own terms
• Stripe — for payment processing, governed by Stripe's Terms
• Supabase — for authentication, governed by Supabase's Terms

We are not responsible for the availability, security, or policies of third-party services.

13. Beta Disclaimer

The Platform is currently in Beta. This means:

• Features may change, be added, or removed without prior notice
• There may be bugs, errors, or service interruptions
• No SLA guarantees during the Beta period
• We strongly recommend starting with paper trading (simulated) before using real funds

14. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any disputes shall first be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to the Hong Kong International Arbitration Centre (HKIAC) for arbitration.

15. Contact

For questions about these Terms, please contact us at: [email protected]

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